Commercial Cleaning Industry News, Tips, Guide and Checklist

In a world where there are different cleaning providers who claim to be the best, how will you set yourself apart from the rest? Commercial cleaning is a growing industry, and many cleaning companies are offering almost the same services for the same price range to add more to the confusion of their target market.

How To Become A Better Office Cleaner? This article will help you identify and analyze whether you are choosing the right company, and whether you are employing the right people to do the job for you.

Six Characteristics of Office Cleaning Services

Before we talk about the individual characteristics of a cleaner, let us talk about the company that they represent in general. Of course, most companies will hire a cleaning company rather than choosing an individual contractor.

Hiring an office cleaning company has many perks to offer. So, before getting into a cleaning contract, always keep an eye on the following traits:

Excellent attention to detail.

This is the same as going beyond expectation. When you are knowledgeable, you do not have to be told what areas need to be attended to. You will know it the moment you see it. This is one of the challenges of most office cleaners. Most of them are always in a hurry to finish and leave, and often, some areas are not attended to.

Knowledgeable

It is essential that someone has to have specific knowledge of something before they become a pro. There is really not much knowledge required in cleaning. Mostly, it is more on common sense.

You just have to be an expert when choosing the right tool for the job and the proper use of cleaning chemicals and detergent. The cleaner also has to be confident enough in conversing with customers should the needs arise.

Meeting and exceeding the expectation.

A cleaning service loves their work and always takes pride in what they can do. This is also true when we say that you do not have to be told if you love what you are doing. When you choose a cleaning company, always check their credentials and find out how long they have been in business. The number of years will definitely determine their dedication.

Reliability

You must choose a company that understands the importance of adhering to its schedule. You hire a cleaner because you are hoping to achieve a certain level of cleanliness, and you want to create a specific persona and ambience for your office.

It will be difficult for you to accomplish this goal if your cleaner will not show up on their given schedule or will not arrive on time for the job.

Good feedback.

Since everyone is on social media, it is pretty easy to advertise a business. Everything is a click away. Before you hire a cleaning partner, check their website or social media accounts for feedback. These feedbacks are a helpful indicator of what kind of company are you dealing with.

Affordable

Most of the services boil down to price. Many cleaning companies will short sell their services to get a pool of customers. Never compromise the value of your job just to win a contract. An excellent cleaning company live to their customer’s expectations and win them.

Other Things That You Need Consider in Hiring an Office Cleaner

Apart from the qualities that we mentioned above. You may also want to consider looking at the things we are about to say below. These second lists will surely give you the peace of mind you deserve.

Ability to offer full service

Of course, if you were to choose a cleaning provider, it will be beneficial for you to award the business to a contractor who can do all the cleaning requirements you need. Doing so will allow you to save time and effort in outsourcing. At the same time, it gives you a higher chance of a good bargain.

Complete and modern equipment and supplies.

It makes sense if the cleaning company provides the cleaning materials and tools for the job that they need to complete. Their expertise and experience had made them familiar with the cleaning solution, tools, and techniques to make the cleaning job spotless.

Insurance

An excellent cleaning provider is someone who will ensure your peace of mind. Insurance is one of the things you should look for before hiring a commercial cleaner. Some stand-alone cleaners will offer a low price, but you will have to look after their well-being. The said insurance will cover you from loss, damage, and accidents.

Top Qualities for Being a Strong Leader For Your Cleaning Company

Before we talk about the individual traits and practices of the different cleaners who will be assigned to your premises, let us talk about their supervisors first. How can we say that the cleaners are being managed and trained well?

When you own a cleaning company, a good deal of its success will depend on your ability to lead your employees. To be a good leader, you must possess certain qualities. Some of these qualities may come naturally to you and some you may have to work on.

To figure out what qualities you need to work on, you need to know what makes a good leader. Here are some of the qualities I think you have to possess if you want to lead your employees effectively.

Communication Skills

If you do not communicate well with your employees, you will struggle from training to giving feedback, to complimenting employees on a job well done.

Integrity

Good leaders are honest. They hold themselves and others to a higher standard, and they are trustworthy. People like to follow leaders with integrity.

Enthusiasm

As a leader of your team, you need to be enthusiastic to think about your business and the services you provide. After all, if you are not enthusiastic about the company, why should your employees be? When you lead with enthusiasm, you inspire your employees to become better at what they do.

Responsibility

A good leader takes responsibility for his or her actions and those of the team. Being responsible means, you do not point fingers. Instead, you take the time to solve the problem with your employees and then work on additional training.

Confidence

A good leader is confident in his or her ability to lead, which is vital because you must believe in yourself to get through difficult times. Being confident does not mean being boastful or egotistical. Instead, it means confidently leading with humility.

Accepts change

Change is inevitable, and the best leaders accept this and embrace it. Then, they find the best ways to introduce the difference to their employees to make a smooth transition.

Five Top Traits in Becoming A Better Office Cleaner

We often ask what top five things we look for in a commercial cleaner that you are about to hire. It is a fun question because there are about five things that are absolutely crucial to the success of your business when you hire people on staff.

Reliability – this is the very first thing that I would look for. Are you hiring someone you can count on? As you interview them, come up with questions that will question their reliability.

If you are hiring a person who always looks for excuses and still looks for the backdoor to every single challenge that the cleaning business has, that is not the person you are looking for. You are looking for someone who is reliable and who you can count on.

You need to be able to count on them as the employer, and your customers need to be able to count on you as a company.

Self-starter – you would not think that has a lot to do with cleaning, but it does. If you are a self-starter, you see things that need to be done, and you do them.

You do not wait for somebody to give you orders and tell you what to do. As a self-starter in a commercial cleaning business, you are going to come up with a lot of opportunities every day at every company where you have to make judgement calls.

If you are the kind of person that sits around and waits for somebody to tell you what to do and micromanage you, you are not right for the commercial cleaning business.

A self-starter is going to be a person that gets themselves out of bed in the morning, works on time, they make sure that if something happens, they take the initiative. They get it done, and they do it right.

Honesty – I cannot express how important honesty is in the professional office cleaning business in Melbourne. It is on a variety of different fronts. When you go to a customer’s office, it is evident that you want an honest person because you do not want them stealing the client’s things.

You do not wish to them lie to the client, overpromise, and talk wrong about your company. You want somebody who is really honest about what is going on. Honesty always goes backwards.

When you have reliable employees, they will come to you, and they will tell you what else is going on in the company. They are not going to cover for their colleagues, and they are not going to paint pictures that are not true about employees to get other employees in trouble.

Willing to learn – every system is different, which is why you need somebody who is ready to learn. They can bring information back to you, and on a grand scale, you can make all those changes within your company.

Kind – I know that this does not sound like a commercial cleaner’s characteristic. It is incredibly crucial to the success of your business. Commercial cleaning is a tough job. We put our bodies through a lot of physical demands and stress. On top of that, we are people too. We have our own lives.

We have a whole variety of other things that we are fighting with. It is super important that you hire people who know how to be kind. Even with coworkers working amongst themselves. They may have conflicts, but if they are kind, whatever the situation is, wherever you find yourself, however grumpy you feel inside, your default is kindness.

You can teach somebody how to clean, but you cannot teach somebody to bring these characteristics with them. This is inherent to who that person is.

It is part of their character. These are our top qualities of being a better office cleaner. There are many more, so what I want you to do is to share your thoughts on what makes a better cleaner by posting your comments below this article.

Training is one of the most valuable company investments. Businesses hire and train people to run their business effectively. This is true in the cleaning industry. Owners will generally get people whom they trust to carry out the services that their business caters to.

This article will tell you more about managing and training employees in the office cleaning field. Join us as we unravel our tips and best practices for building a strong team.

Guide for Highly Effective Office Cleaning Training

This short article is about practical tips and ideas on leadership, team development, and employee performance management in your workplace.

Training employees is an essential skill required of both leaders, managers, and other employees. The manager is not always the person in charge of facilitating the training. Sometimes, especially for the new office cleaner, you will have another employee training them on a specific task.

In cases where the manager or another employee does not know the steps to proper training, then you may end up with a result that is below what you expect in terms of performance. In our leadership and team development training programs, we do an exercise to teach people the seven steps for training.

• Explain the importance of the task and how it relates to the overall job.
• Explain the procedure and the process.
• Demonstrate how to do it.
• Observe the person in training
• Give immediate and specific feedback.
• Display confidence in the ability of the person to succeed.
• Get an agreement on follow-up action.

These seven steps are mostly straightforward. They are not complicated. Anybody can apply these. If you follow these steps, you are sure to have an employee that is going to be adequately trained. This will contribute to a better office cleaning organization and team success. This process also applies to delegation because every delegation requires some form of coaching as well.

Training and Development of Competitive Office Cleaners

The purpose of this chapter is to increase the effectiveness of training employees. We will read through topics that will cover orienting cleaners, the training process, implementing training and development programs, and evaluating the training efforts.

Employee Orientation

Careful selection of employees does not guarantee that they will perform excellently. Even high potential employees cannot do their jobs if they do not know what to do or how to do it. Making sure that your employees know what to do and how to do it is the purpose of orientation and training.

The Human Resources Department usually designs these programs. Employee orientation is often called onboarding today, involves more than what most people realized. Employee orientation still provides new employees or cleaners with the information they need to function.

You need to accomplish these three things when conducting an orientation:

• Make sure that the new employees feel welcome, at home, and part of the team.
• Make sure that the new employees have the essential information to function effectively, such as email access, he knows the policies and benefits, and what the employer expects in terms of work behaviour.
• You need to help the new employee understands the organization in a broader sense. This includes the past, present, and culture that is already established in the company. You can share the strategies and vision that you are looking forward to.

The length of the orientation program depends on what you need to cover. Traditional orientation programs take several hours.

The Human Resource Specialist usually performs the first part of the orientation by explaining essential matters like working hours, benefits and vacation. That person then introduces the new employee to his new Supervisor.

The Supervisor continues the orientation by explaining the organization of the cleaning department and introducing the newbie to his new teammates. It is the Supervisor’s duty to have the newbie get familiarization on his new workplace.

Training

Training comes after the orientation. Training is the process of teaching the new employee the necessary skills they need to perform their job assignments and then later, developing additional skills.

The training programs should align with the company’s strategic goals.

Also, training is part of the more significant issue in performance management. This is an integrated, goal-oriented approach to assigning, training, assessing, and rewarding employee performance.

The manager sets a goal for the team. Training is one of the ways in which the organization helps the employee to meet these goals. In any case, training is the hallmark of proper management.

Our training process includes five steps. Each step should be completed thoroughly as each builds on the other — the whole time and effort spent on the previous step, the better the next steps.

Need Analysis – this is the part where the management identifies and acknowledges the skills the job requires and compares these with the prospect trainees’ knowledge and skill set.

In this section, you will observe that there are two factors when you start to determine the needs of the program. You need to consider if you are training a new hire a cleaner or is it an existing cleaner who needs a refresher. Here, you use the Task Analysis.

The main task in analyzing new employees’ training needs is to determine what the job entails and to break it down into subtasks.

Analyzing current cleaners’ training needs is more complicated since you have the added task of deciding whether training is the solution because, at times, it may not be. This is what we called Performance Analysis.

In performance analysis, you are verifying that there is a performance deficiency and you are trying to determine whether should correct such lack of performance through training or some other means. There are several ways of identifying these training needs. These includes:

• Performance appraisals or performance review
• Job-related performance data
• Observations
• Tests

Instructional Design – this is where the management formulates measurable knowledge in performance training objectives. After this, they review the contents. This can include workbooks, exercises, and activities.

Designing the training program entails deciding on what will be the actual content of the training and what training methods are to be used. For all the most trivial training programs, the employer will want to see and approve the budget for the said program. There are many ways in which an employer can implement a training program. Below are the widely used methods:

• On-the-job training
• Job instruction training
• Face to face training

Validation

This is where you check the effectiveness of the training. This is conducted in a small group of newbie.

To determine the validity of the training, the company must test training on a sample employee to see if those who received the training have better performance on the job than those who have not received the same training program.

This sampling process should be conducted on multiple groups to make sure that the training is valid.

Implementation

This is where you implement the program by training the targeted employee using methods such as on the job training.

This is the most natural part. This can be done correctly if all the previous steps are done well. We will just simply train the employees that need to learn this new skill or behaviour.

It is essential to schedule the training at a time when the employee is fresh. The training is broken down into small segments to lower the chance of fatigue.

Evaluation

In the evaluation step, you assess the program’s success and failures.
Most companies overlooked this step. In many instances, an organization will spend a lot of time and resources on the first four steps and completely forgets arguably the most critical part of the training.

Cleaning Method of Training Employees How To Clean

In this section of the article, we boiled our system down to 13 rules. We will also talk about the first two most important rules, and we will talk about the other rules as we move along.

Make Every Move Count.

You may know what it is like to work without a system. You are moving back and forth all over the premises. You are repeating steps you know you do not need to. You are making more and more work for yourself. In short, you are working more than you need to, but you are accomplishing less than you could.

When you learn every move count, you will learn to work in a sequence that makes good common sense without backtracking. Once, around the room and you are done except for the floor. Keep this rule in mind. To make every move count, you have got to observe rule number 2.

Use the Right Tools.

You need to have professional cleaning tools that work. The single most crucial tool turns out to be a work apron. This apron helps us make just one trip around the room when working. With this apron, the cleaner can carry everything around with him.

You also need to identify the items that you need in cleaning the areas that you intend to clean.

Work from Top to Bottom.

There are no exceptions to that rule. If you do not work from top to bottom, you will continually do work for yourself because dust and debris and even cleaning solutions will drift back down on the surface that you already clean.

Besides, it is time-consuming and exasperating. That is also the reason why we attend to the floor last. You can knock debris on the floor while you are cleaning it and you can pick it up when you do the floor.

If It Is Not Dirty, Do Not Clean It.

Pay attention. This will save the cleaner time and effort. The same goes for vertical and horizontal surfaces. Vertical surfaces do not get as dirty as horizontal surfaces. Upper shelves get less dust than the lower shelves, and the same goes with upper and lower moulding.

Do Not Rinse or Wipe a Surface Before It Is Clean.

You need to learn to see through the dirt. If you cannot do that, feel through the dirt. The surface feels different when it is clean.

Do Not Keep Working After It Is Clean.

In other words, when you reach the actual surface, stop cleaning. Besides wasting time scrubbing that is already clean, you can damage the surface of the countertop, and it wears out your cleaning cloth much quicker than you want.

If What You Are Doing Is Not Going to Work, Shift to a Heavy-Duty Cleaner or Tool.

Pick the tools that are strong enough for the job at hand. If you are using your cleaning cloth and you are not making much progress, jump up to a different cleaning cloth. Do not waste time by continuing to try something that is not working well. Cut your losses. That will save you from wasting time.

Keep Your Tools in Impeccable Shape.

This will prepare you for an unusual office cleaning situation wherein the use of a specific tool will get the job done for you.

Repetition Makes for Smoother Moves.

If you already have a proven technique in office cleaning training, you can use that, again and again, to speed up the process in an effective way.

Pay Attention.

Everything falls into place if you do. If you are cleaning, just clean.

Keep Track of Your Time.

Feel a little faster every time. It is incredible how that happens. This will make you feel gratified.

Use Both Hands.

If you stop and think about it, one half of your workforce is idle if you use just one hand. You cannot always use two hands, of course, but often, you need to use both of them to speed up the process and clean in less effort.

Always Work as a Team.

office cleaning is much more fun if you work in harmony.

Now, this article cannot give you complete knowledge of how you will train your cleaners to become successful in the field that you had chosen.

If you are looking to know more about the step-by-step guide: on the best way to clean office chairs, do read about the detailed article on this topic.

We covered the practice that we use, and we find it useful, which helps us reach the spot where we are at right now. Please feel free to share your techniques and tips and let us brainstorm on how we will help each other in running this cleaning business. Drop your comment below and let us keep the conversation going.

Every business today wants its office to look neat, clean and organized so that it can create a positive first impression in the mind of customers and clients when they meet up. The best way to make your office cleaned and sanitized is to avail of DIY cleaning tricks to keep your office clean. For example, commercial cleaners like Clean Group offer the highest standard of Sydney office cleaning services to businesses of all kinds.

Clean Group has also maintained its position as top office cleaner in Australia by delivering professional, yet affordable services to businesses as per their need.

However, if circumstances do not allow you to avail of quality workplace cleaning services, there are other ways that you can apply to make your office look neat, clean, and organized.

It is always a good idea to keep your office clean and organized on your own because a messy office could potentially cost you an important business deal or contract with a client due to the poor look of your premises.

Having a cleaner office will also help you and your staff concentrate better at work, resulting in better productivity and better business results.

On the flip side, keeping your best foot forward in front of clients or customers is always challenging when you have a dirty office. The harm of spreading severe disease among your staff also goes up when you have a messy and unclean office. The dirty office environment also affects your management and organizing skills and increases the chances of spoiling your client relationships.

So, to help you avoid all such cleaning problems, here is a list of some economical, safer ways to keep your workplace clean, green and organized:

Use Sticky Notes for Keyboard Cleaning

Do your employees also struggle with crumbs or lint down in between keys on their keyboard?

If yes, then your office team should start using the edge of sticky notes to clean out those small pieces from their keyboards, looking very annoying and dirtier from the outlook.

Whatever bizarre it may sound at first, it is always a good idea to use the adhesive sticky end of the paper note to accumulate and remove all dirt from the keyboard.

As a DIY, you don’t need a brush or other cleaning tools to clean your keyboard, when you apply this trick.

Clean Floors with a Specialized Scrubber

To keep commercial office spaces clean and dust-free, the ordinary vacuum cleaners and brooms used at home aren’t good enough. One of the best DIY hacks to clean your office is to invest in a good floor scrubber. It is a pretty good industrial cleaning device to clean large surface areas in a decent amount of time.

The Tape Is a Great Cleaning Tool for Keyboard

Similar to sticky notes, you can also use quality tape to bring out nasty, small objects sticking inside your keyboard, ones that are difficult to bring out at first. Again, there is a simple DIY solution to this.

You can use clean tape and lightly dab it areas around your keyboard where small dirt objects are placed. The tape will easily pick up the little pieces of dirt from your keyboard.

Utilize Powder for Paper Spills

If accidentally you have spilled water or any liquid on your office notes, book, notepad or some other important document, you can always use powder, so that it can absorb the moisture quickly; thereby, saving the document from getting wet completely.

Sprinkle powder on wet pages and then later blow-dry those pages to dry them off completely. At last, use a good quality soft bristle brush to remove the sprinkled powder. Chances are high that the content of the pages on which powder has been spread remains in a readable condition.

For Cleaning Broken Glasses, Use Bread

For broken glasses spread on the office table or floor, you can always use a slice of bread to pick them up and dispose of them safely in a bin. Not getting bread around the office? Wait!

Ask some of your colleagues, they might have some leftovers from their lunch.

Baking Soda Is Great to Keep Your Office Fresh, Smell Good

Closed office space can always grow into a musty smell zone if it lacks regular outside airflow or air vents. In-office pantry or kitchen space built in a closed area can also lead to bad odours, which might turn off your clients or employees.

Keeping pots of baking soda in closed office areas or working spaces is a great solution to this problem and an easy-to-implement DIY office cleaning hack.

Having fresh or soothing fragrances is a great way to cheer up employees, make them feel positive, and boost their overall productivity. A positive mood can be fostered among all staff by making the office clean, and green and smell super amazing.

Sweep Meeting Tables with Hand Towels

Finding it hard to find Swiffer pads to clean up your conference table before an important meeting? Don’t worry. You can always rely on hand towels to complete the table cleaning task before a crucial client or employee meetup on your own.

Dust particles and debris easily stick to hand towels, making them useful for cleaning and lightly buffering surfaces. Although make sure you clean up those hand towels before reusing them for personal stuff.

Put an Electronics Organizer in Office

Organizers are a great option to keep your office look neat and organized, You can always buy an electronics organizer to make your office look more tabulated and structured. Electronics organizes are good to store tablets, phones or other electronic accessories.

Using large organizers also gives you the flexibility to keep your books and notepads in them.

Baby wipes for Wiping Spills

Baby wipes are an excellent tool to help you keep your workspace nice and clean. Keep a box of them stashed away in your supplies and you’ll always have a simple way to wipe up spills and other issues that you have around your desk. You’ll have fewer tasks for office cleaning in Sydney if you stock up on wipes at all times.

Use Vinegar for Scissors

If you use scissors frequently at the office, you must be aware of the irritating situation when their blades start sticking with each other, because of some nasty dirt compounds sitting on the surface of the scissor blades.

There is a simple DIY office cleaning hack to avoid this situation. You can use vinegar to clean up dirty scissor blades, A vinegar solution is perfect to wipe out all little nasty bits that cause your scissors blades to stick together.

Once you apply the vinegar solution to your scissors it makes it a perfect functioning tool for regular office usage.

Use Hand Sanitizer for Whiteboard Cleaning

Hand sanitisers are a perfect cleaning tool for many different reasons when working at the office. Out of many, the first reason is it helps you avoid germs. You can also use sanitisers in your office to clean up the dirty whiteboard. Use a quality sanitiser to clean up your dirty whiteboards.

Compressed Air to Clean Up Dust

Compressed air can be considered a highly versatile option for your cleaning tasks at the office. It can be utilized for multiple cleaning purposes. You can use it to clean up crevices or small dust particles from your keyboard or areas where you can’t reach out properly.

Cleaning off the dust from your computer and maintaining a healthier work environment is all too easy with compressed air.

Clean Up Office Chairs Easy with Hydrogen Peroxide

Office chairs, along with computer systems and electronics are the most used material in any office. You stay in regular contact with these items. Out of all these items, keeping your office chair clean is most important as it is also used by your clients or customers when they meet up with you. Accidental spills, dust and scratches are some common problem problems with your office chairs.

Instead of replacing your office chairs frequently, you can use a solution of hydrogen peroxide and dishwashing soap to clean up your office chairs.

You can do this every last day of the workweek as a part of your regularly scheduled cleaning. It will also help your chair look fresh as well as makes it germ-free.

Bring in Blow Dryers to Clean Up Water Rings

With time, water rings on multiple office tables appear and is a common issue due to overtime by office workers. Luckily, such water rings and their marks can be easily removed from tables by you on your own using a blow dryer. A blow dryer is a most simple and easily accessible tool that you can use at your office premises to remove stains or water rings from the table.

Use Vinegar and Sock to Clean Window Blinds

Are you also facing the dirt issue with window blinds at your office? If yes, then this DIY cleaning trick will help you a lot. You can use an old sock, put in your hand and then dip it into a 50/50 mixture of vinegar and water. Now, rub this sock over each slat of the blinds present in your office to make them clean and sanitized.

As discussed above, vinegar is an amazing sanitiser that can be used at the office for cleaning tasks.

Sealed Travels Mugs Are Great to Avoid Spill Incidents

It is common at workplaces for employees to spill drinks at their desks due to losing attention and heavy workload. This can create major cleanliness issues; hence to avoid all such incidents, you can use sealed travel mugs at your office, It is a great DIY cleaning hack that you can implement to minimize spill incidents.

Artificial Plants to “Greenify” Your Workplace

To make your office look greener and eco-friendly, you can also put artificial plants, high in green density. Such plants are great in terms of creating a natural work environment for employees. You can also use real plants, but not in excess, as they might lead to the spreading of harmful pests or other small plant insects in the workplace.

Use Chai Mats to Protect Office Floor

The carpet or hardwood flooring of the office can go scuff over time due to the regular footfalls of the office staff. It is always recommended to use a chair mat below each office chair of office staff to keep the floors around the chair clean and tidy.

Summing Up..!

Cleaning your large office or work area is always a lengthy and cumbersome task. However, investing in office cleaning is very important to make sure you have a sanitized and healthier office environment all the time.

You can opt for quality office cleaning services from top office cleaners like Clean Group. However, doing some small DIY cleaning tricks at the office is an absolute must to maintain an even cleaner and healthier workplace.

In the office cleaning sector, it often becomes difficult for cleaning companies to retain their quality employees. The work performed here is often hectic, time-intensive, strenuous, and low-paying for cleaning staff, which also leads to customers complaining about poor services. But, with proper motivation employees in the cleaning sector can be retained.

Keeping the workforce happy and motivated in the cleaning sector is one of the biggest challenges faced by workplace cleaning businesses. The quality and work enthusiasm level among Office cleaning staff directly affects the customer service level and reputation of office cleaning agencies.

When it comes to the Australian cleaning industry, keeping cleaning staff happier and motivated to work is also getting difficult for the owners due to low-paying labour contracts, poor wage rates, penalties and excessive overtime. No doubt, the productivity of office cleaners in Australia is the highest when compared globally.

As per the data, the Australian average price for site cleaning is 800 square metres per hour compared to a US average of 400 square metres and slightly higher in European countries.

Also, these rates have not been achieved by office cleaners in Australia with a reduction in their cleaning service standards. Top cleaners like Clean Group in Australia are providing the highest standard of corporate cleaning services at affordable prices today.

Despite this, increasing employee motivation and satisfaction with their work is a tough nut to crack for many workplace cleaners in Australia.

A cleaning staff with high levels of motivation is likely to outperform those that are less motivated. The employee satisfaction rate is also higher when employees are motivated and happier in a cleaning team.

The reputation of your cleaning business can be easily damaged by a poorly motivated staff, which might result in the loss of existing customers and fewer opportunities to grow your business.

There could be many reasons for poor motivation levels among office cleaning staff members. Some of the most common causes for low motivation among cleaning staff, identified globally include lack of inclusion, recognition, disliking of the immediate supervisor, poor communication, boredom, poor work environment, etc.

Understanding the basic principles or strategies of employee motivation is important to keep your cleaning staff motivated.

So, here are some of the best ways to keep your cleaning staff happier and motivated while delivering office cleaning services.

Celebrate Good Work with Cleaning Staff, Pass on the Performance Feedback Clearly

You, being a cleaning business owner should not forget to celebrate the good work done by your cleaning team. This “play hard” of “work hard, play hard” celebration should also not stop at your place of work door. Nothing makes people happier and amped up like a party.

So, you as an office cleaning company owner should always try to celebrate the success of every cleaning member with the whole team by throwing a team lunch, coffee party or Friday happy hour fun, etc.

Further up, apart from celebrating the good work, it is also important to pass on the feedback related to work to your cleaning team, regardless of whether it is positive or negative.

You should not be afraid to share feedback with your cleaning staff as it helps them to work upon their weaker areas and build a positive mindset. Sharing feedback is also an important part of making your cleaning team members motivated as they feel involved and important.

Make Clean and Transparent Communication

Keeping multiple communication channels open is so important for a cleaning business to make sure your frontline workforce feels they have many ways to connect and share their views related to working with the seniors in the organization.

Often, employees are confined to their department heads and HR team, which makes them feel intimidated if they want to raise a voice on important organisational issues.

When it comes to office cleaning businesses, transparency and open communication also play a major role in keeping your employees enthusiastic and motivated towards the work.

Your cleaning staff should be clearly informed when you notice a positive change in their work or when their productivity is improved.

To acknowledge or appreciate such change, having transparent and clear communication is very vital. Also, when you are looking to share feedback on poor performance, it should also be communicated clearly to the cleaning staff.

As far as rewarding your cleaning staff is concerned, cash incentives, movie tickets or a paid day off from work is never a bad idea!

Show Appreciation and Genuine Recognition to Your Cleaning Staff

A well run regular appraisal process is very important for office cleaning companies to identify talent, improve standards and ensure correct remuneration levels.

It also serves as a correct motivator for the cleaning staff. Receiving quality appraisals on time will also help them to express their aspirations and set their development plans for self-improvement.

Offering loyalty bonuses or providing extra holidays to your cleaning staff is also a great way to appreciate their commitment or loyalty towards you. These are certain things that make your staff think twice about moving if they decide to give up on your firm.

Hence, genuine recognition or appreciation is important to keep the motivation level high of the cleaning staff. When you appreciate or recognize the hard work of your cleaning staff, which is physically demanding or repetitive in nature, it boosts their motivation level.

Rewarding your cleaning team regularly also helps you in keeping your top performers motivated. Top corporate cleaning agencies like Clean Group provide regular appraisals to their qualified and experienced cleaning staff to keep them motivated towards the work.

Create a Fun, Friendly Work Environment

Motivation and a positive mood go hand in hand. This is because your mood directly affects your enthusiasm and energy level, concentration ability and overall well being of your body.

If you as a workplace cleaning owner are looking to boost your employee motivation level up, then you should focus on making your place of work environment a fun and friendly place to work.

Workroom cleaners’ natural job often requires them to work at difficult client locations or work areas like older buildings, etc. which makes them exhausted and less motivated towards their work.

So, it is wiser to create a workroom cleaning work environment where your staff actually want to spend time. That’s the reason we are continually seeing innovation in office interior design to make them more like home or a jovial place to work. Creating an atmosphere that is fun and frolic will motivate your cleaning staff members and influence them to come to work every other day.

Reinforce Growth and Development

In the workplace cleaning sector, employees are required to get proper training so that they can deliver exceptional corporate cleaning services. Fostering growth and development culture in your organisation as an office cleaning business is also vital to boost the morale and motivation of employees.

Providing just annual appraisals is not something you should always think about when looking to boost the motivation level of employees. Providing growth opportunities for advancement to your most valued employees is a must for a cleaning agency to keep its cleaners motivated.

It makes them feel that they are on the potential track of advancement within your firm. It will not also motivate your employees but also reduce the turnover rate.

Keep Your Cleaning Staff Inclusive and Provide Them with a Sense of Ownership

You should also focus on keeping your cleaning staff members involved in every major organizational decision-making to make them feel involved. It can be described as giving them proper organizational visibility. Sharing the key organizational responsibilities with your cleaning team is also a great idea to up their morale and motivation level.

Educating them about how their hard work in cleaning services can contribute to the overall success of your office cleaning business is also a good way to up their morale. Giving your cleaning staff a voice by providing them opportunities for growth and a sense of ownership is important to boost their motivation level.

When you delegate responsibilities to your cleaning staff, they’ll feel more about the success of your firm and would be willing to go beyond their capacity to get the best results for your business.

Provide Your Team with the Best Cleaning Tools and Supplies

Cleaning large corporate buildings, apartments, hospitals, strata, etc. is not an easy task at all. The janitorial team needs the best cleaning tools, chemicals and other supplies to work properly and make the place properly sanitized, neat and clean.

Things like poor and outdated systems, inferior and ineffective cleaning chemicals and substandard equipment decrease the morale of the employees working at your corporate cleaning agency.

Hence, you should make sure that you provide all the latest cleaning equipment to your staff members along with proper training. Set them up for your office cleaners to get comfortable, not disgruntled.

Schedule Training & Development Programs for Your Cleaning Team

It is very possible that staff members at your cleaning agency are having all kinds of modern cleaning equipment and supplies, but it doesn’t matter if they don’t understand how to utilize those resources properly.

Providing the right kind of training & knowledge is very crucial for your staff to be able to use advanced cleaning tools or equipment properly and handle them more effectively.

Giving proper training also has a positive impact on your overall cleaning process without compromising on quality. Office cleaning staff can learn how to complete each cleaning task effectively and efficiently if they are provided with proper on-job training.

An experienced cleaner who knows what’s required to get the cleaning job done at the client location can train the new employees in your cleaning firm easily.

Organize Get-Togethers and Regular Events

In the workplace cleaning sector, your greatest business asset is your workforce so treating them properly is very important. As an owner, you should organize regular events and get-togethers for your cleaning staff to make them feel special.

As they say – sharing is caring, organizing regular events also gives your colleagues an opportunity to know each other well, You can also discuss some of the important team issues during such meetings with your employees without troubling any of the management groups.

The future direction, goals and objectives of your organization can also be shared with employees in a fun, light mood to your employees rather than formal one-way presentations.

Make Flexible Schedules and Put Clear Expectations

Recognition and appraisals are not the only ways you can use to benefit employees in your office cleaning business. As we nature the nature of cleaning job is very difficult with hectic schedules and long working hours, hence; you as an owner can consider the option of drawing flexible schedules or rotating assignments for employees working in different shifts or groups.

The decision to prepare flexible schedules will create a sense of trust among your cleaning staff that you do care about their lives, apart from work. Many employees are burdened with family responsibilities and commitments to other organisations, so preparing flexible schedules is great to keep the motivation level up of your employees.

Apart from making flexible schedules, you as an owner, should also clearly communicate your performance requirements with the cleaning team. Those expectations should be consistent over time. Read more the ultimate office cleaning checklist for employees.

You should also try to avoid arbitrary changes in your job requirements. Make sure your job expectations are administered in a consistent manner in your firm.

The image of your office equates to the quality of the service or product you provide. Clean Group has been setting unprecedented records in cleaning commercial spaces. In this article, we will show you how we were able to keep and maintain our customers in the legal sector.

This only goes to show that we prioritize our customer’s trust in what we can do.

Do not go to the road of embarrassment, especially when you can embrace effortless maintenance by hiring a reliable law office cleaning company. Clean Group Melbourne will be there for you every step of the way, offering all possible cleaning solutions for your business.

We provide legal office cleaning to its highest standards. All of our law office cleaners are quality driven and live by the purpose of cleaning. Clean Group cleaners are highly trained and knowledgeable in this field.

They are just merely remarkable with what they are doing. There is No need for you to fret or worry about these little things because we offer a one-stop solution to all of your cleaning needs.

Clean Group understands that your professional image is the reflection of your business. We know how to keep your office exceptionally clean. We do cleaning above and beyond.

Law Office Cleaning Services, Clean Group Offers in Melbourne

Carpet Cleaning for Law Office

Apart from the routine law office cleaning, Clean Group offers carpet cleaning. We know that working in the Law Office is not easy, and we want to eliminate as much burden on your shoulders. Cleaning should not be one of your problems. Make the right decision by hiring Clean Group, and we will have it all covered for you.

Furniture and Textile Care for Lawyer Office

This involves office partitions, chairs, couches, and pretty much every piece of furniture that has textile in it. Being in the cleaning industry for over two decades, Clean Group knows that improper use of chemicals and equipment can create severe damage to your assets.

This cleaning service ensures to increases the lifetime of your furniture, removes allergens, reduces or eliminates marks and stains, and reduces drying time.

Here are the types of textile that we can clean Law Office regularly:

• Wallcoverings
• Lobby reception and furniture
• Couches
• Office partitions
• Drapes
• Office chairs
• The conference room’s furniture

Hardwood Floor Care and Metal Surfaces Care

Mistreating this type of floor material can cost you an enormous amount of money for restoration and repair. The law office cleaning company that you need to hire is someone who knows how to handle these types of materials. It is difficult to find a craftsman or a cleaning company who does the work as they claim it.

Always remember that the risk of trusting the wrong company can damage this expensive investment that you put in your building or office. It is just right that you take good care of your assets with proper floor maintenance care.

Routine Cleaning for Law Offices

Commercial Cleaning Melbourne can take care of your day-in, and day-out cleaning needs. We are a one-stop shop that offers both routine and specialized cleaning. We do:

• Maintenance of common areas like kitchens, foyers, balconies, and lobbies
• Cleaning and monitoring of restroom and the supplies needed inside the toilet
• Rubbish collection and cleaning of bins
• Vacuuming, mopping, and sweeping
• Dusting fixtures and frames

Sanitized and Disinfects Touchpoints in Law Offices

One of the common issues with public or shared areas is the touchpoints. Most of the germs and bacteria manifest and breed on buttons or any surfaces that get touched often. Wherever you may be, offices, hospitals, schools, or just by being outside, you become a target for bacteria and allergens.

With Clean Group, we don’t clean the surface. We understand the difference between cleaning and disinfecting as bright as day. We do not use the typical bleach type based cleaning chemicals.

Unlike the ideal law office cleaning company, Clean Group only uses the most effective and the safest cleaning and disinfecting agents available in the market.

Secrets of Law Office Cleaners You Must Know

Clean Group Melbourne believes that being organized and having a clean workspace helps with your employee’s ability to get things done and be more productive. The more cluttered we feel, the more disorganized our brain will be. Working in a clean office helps your mind to work better.

We will teach you how to be more efficient and effective in cleaning.

Keep your cleaning tools close

One of the easiest ways to waste time when you are cleaning is to run around looking for tools and different cleaning products. In the professional cleaning world, we collect everything ahead of time and prepare all of our products and tools.

We assess the room first before starting to clean. We think about what we need to clean the room. Products, tools, and techniques that we will apply in cleaning.

Have a system

Professional cleaners have a planned action. They know exactly what they need to do when they enter the room. Having a system will tell you precisely what you need to do every time you get into a place that needs cleaning.

Amongst these techniques are working clockwise and cleaning from top to bottom. This is the most efficient way to clean a space. We do not want to waste time as professional cleaners. We do not spend time because time is money.

Identify the most critical area

We have this habit of thinking about jobs holistically, which is why we are overwhelmed sometimes. There can be so many things to accomplish in office cleaning.

Law office cleaning does not need to be complicated. Professional cleaners can identify the most critical part of the office and focus on it. Clean Group calls this pattern the task rotation.

An example of this is, that some cleaning businesses might say that they will not clean your baseboards every visit, but they will do it every fortnight. That way, you know that your baseboards are being attended to every two weeks.

We do this because we know that baseboards are not that important in an office setup. This will change if the customer calls in and specifically say that they need their baseboards clean every visit.

Learn how to multitask

This applies to the cleaning procedures that can be done while waiting for your chemicals and cleaning products to do their magic. You must allow your cleaning product to sit based on the time specified on each label.

While waiting, you can clean other areas and save time. Cleaning products need time to work. Clean Group works smart. We leave the product sitting on a surface for five or ten minutes for you to get the optimum results out of it.

Keep it sample

Do not complicate cleaning. Use necessary cleaning products without compromising safety and effectiveness.

Practice Safety First

Always use the proper tool, product, and technique to avoid accidents and issues while cleaning. Sometimes, rectifying issues can be expensive and can create permanent damage to a customer’s property.

Make sure to read the product label to understand where it can be used on. Also, make sure that you are using the appropriate tool to avoid scratching or damaging surfaces. Apart from this, a professional cleaner also has to take good care of himself when cleaning.

He needs to use proper protective goggles and gloves and other protection while cleaning.

The use of the 3-wave system

• Wave 1 – In the law office set-up, cleaners need to start with tidying and organizing. The cleaner begins at the starting point of the room with a garbage bag. Anything that he finds along the way can be tossed in the garbage or be put back to where it needs to be. We work our way from top to bottom, section to section. Anything that we see that does not belong has to be put back to where it needs to go.
• Wave 2 – This is where the actual cleaning takes place. Clean Group Melbourne has always been efficient because we get rid of the clutter first for us to see the full area that needs cleaning. We are trying to get rid of dust and dirt. We are aiming for all surfaces to be steak-free and disinfected when required.
• Wave 3 – Get yourself back to the starting point in the room. If your cleaner is vacuuming, sweeping, and mopping, we always want them to start at the opposite corner to the entry point of the room. If they need to use an extension cord, they can plug it in from the outside door.

The 3-wave system will guarantee to cut the cleaning time more effectively. In the cleaning business, time translates to money.

Detailed Cleaning Checklist for Law Office

The checklist outlines the cleaning requirements that are needed to be performed by our professional cleaner. These were agreed between the customers and us.

Usually, these items are identified during the initial meeting when our Sales Managers go to the premise and offer a quotation.

The cleaning checklist had made us successful and has proven its effectivity.

Daily Task

Reception and Common Area

• Collect and pick up clutter
• Remove visible cobwebs
• Dust and wipe all desks
• Empty all bins and replace liners if necessary
• Wipe and disinfect door handles

Office Area

• Wipe and dust all desks
• Vacuum all floors including mats
• Wipe and disinfect phones

Toilet Area

• Wash and disinfect floor
• Clean and brush toilet bowls and sinks including taps
• Clean and sanitize toilet seats, cisterns, and exterior part of the bowl
• Wipe mirrors
• Refill all toiletries

Kitchen Area

• Clean the interior and exterior of microwaves and fridges
• Wash and clean sink
• Refill kitchen items like hand towels and hand soap
• Empty all bins and replace liners if needed
• Vacuum and mop floors

Weekly and Monthly Tasks

• Dust all surfaces (desks, horizontal and vertical surfaces, light fixtures, frames, skirting boards, cabinets, window sills, and frames)
• Wipe walls and painted surfaces

What Skills Do You Need For A Law Office Cleaner

Here are the relevant skills if you aspire to be a law office cleaner:

Careful and dedicated – Clean Group cleaners treat your office as if we own the place. We take extra care in handling all the equipment and gadgets that we may be exposed to when cleaning.

An eye for detail – our cleaners do not need to be reminded of what is required to be done. They know how to deal with it the moment they see it.

Able to work in a physically demanding environment – cleaning requires pushing and lifting. Our cleaners are all healthy enough to endure a full day shift cleaning.

Adaptable to change – they are trainable and is not afraid to try new techniques.

Honest and discreet – law firms deal with client’s sensitive information. We make sure that the cleaner does not touch-sensitive files and read and tell what is written on them.

Values integrity – they do what is right every time.

Pleasing personality – they work well in a team and can maintain a harmonious relationship with co-workers and customers

Possess a current driver’s license – they need to drive their way to their workplaces.

This is a comprehensive article that will guide you through cleaning law firms. If you feel like something needs to be added to this list, please feel free to comment down below.

Ask us a question or let us hear your opinion. You can also share your best practices on how you keep your law office cleaning business a success.