We provide professional office cleaning and commercial cleaning services across every suburb in Greater Sydney — including Sydney CBD, Inner West, Eastern Suburbs, Western Sydney,Northern Sydney suburbs, Northern Beaches, North Shore, Hills District, Canterbury-Bankstown, Parramatta region, Sutherland Shire, St George area, Macarthur region, and all surrounding commercial and industrial precincts.
The Best Commercial Cleaning Company in Sydney
25+ Years Of Experience
Trusted By Major Australian Brands
Eco Friendly Cleaning
About Us
A Trusted Tripled ISO Certified Office Cleaning Company in Sydney
Clean Group is a trusted ISO-certified commercial cleaning company in Sydney, delivering reliable, standards-based cleaning services for businesses across the Sydney region. Our ISO accreditation confirms that our cleaning processes follow internationally recognised quality, safety, and environmental management systems. Our structured cleaning systems ensure consistent hygiene, compliance, and presentation for high rise buildings, offices, corporate workplaces, retail showrooms , Sports facilities, fitness centres, educational institutes and commercial facilities.

Our Esteemed Office Cleaning Sydney Clientele A Testament to Our Success












Our Industry-Specific Commercial Cleaning Services
Tailored Cleaning Programs for Every Industry, Backed by 25+ Years of Sydney Experience
Clean Group provides professional commercial and office cleaning services across Sydney, backed by more than 25 years of industry experience. We support offices, workplaces, and commercial facilities throughout Sydney, NSW, using structured cleaning systems aligned with industry requirements. Below are our industry specific commercial cleaning services in Sydney
Commercial Cleaning
provides comprehensive commercial cleaning services in Sydney for businesses that require consistent hygiene, regulatory compliance, and professional presentation.
Corporate Office Cleaning
Office cleaning programs focus on workstations, meeting rooms, kitchens, toilets, reception areas, and high-touch surfaces, supporting workplace hygiene standards
Warehouse & Industrial Cleaning
Warehouses and industrial sites require heavy-duty floor cleaning, dust control, and safety-compliant processes.
Strata Cleaning & Property Maintenance
Hire us for deep cleaning of your strata property. Our service covers the cleaning of all common areas, toilets, corridors, gardens, lifts, staircases, etc. on your residential complex or large buildings.
Gym & Fitness Centre Cleaning
Gyms require frequent cleaning of equipment, floors, and high-touch areas to manage hygiene in high-traffic environments.
Childcare & Education Cleaning
Childcare centres and schools require non-toxic cleaning products and structured sanitisation to reduce germ transmission.
Medical Centre & Healthcare Cleaning
Medical centres, clinics, and pharmacies require strict infection-control procedures using approved disinfectants and trained staff.
Waste Removal & Secure Destruction
Reliable commercial waste collection services ensuring clean, hygienic, compliant workplace environments daily. Confidential document destruction for your company ensuring privacy and regulatory compliance.
Cleaning Supplies
Cleaning supplies essential commercial cleaning products — air fresheners, medical disposal units, hand soap, sanitiser, antibacterial wipes, dispensers, sanitary bins, tissues, roll towels, hand towels and toilet rolls to keep workplaces hygienic and fully stocked.
Why Choose Us?
Why Sydney Businesses Choose Clean Group
Clean Group provides professional commercial and office cleaning services across Sydney, helping businesses maintain hygienic, compliant, and well-presented workplaces. A consistently clean office supports operational efficiency, employee wellbeing, and a professional business image—particularly in high-use commercial environments.
Triple ISO Certified Company:
We are an ISO certified cleaning company adhering to international standards for quality, safety, and efficiency. Less than 5% cleaning companies hold this prestigious certification.25+ Years Experience:
Our phenomenal experience in the cleaning industry, combined with a brilliant team of skilled and trained cleaners, makes us the go-to choice for business cleaning in Australia.5 Star Online Rating:
Our outstanding 5 star customer rating across four leading platforms—Google, Yellow Pages, Bing, and Oneflare, and over 250 applauding reviews are a testament to our cleaning brilliance.Customised Budget Friendly Plans
As a cleaning company committed to customer satisfaction, we deliver the best efficiency and results through personalised cleaning plans starting at just $90No lock-in contracts:
We do not force our customers into long-term contracts. You can use our service for as long as you love it. With our flexible weekly/monthly hiring options, you pay as you go.Flexible Scheduling:
We provide flexible hiring options for all seven days of the week, including after‑hours, weekends, early mornings, and same‑day emergency services, ensuring minimal business disruption.Proactive Quality Control Process:
Our cleaning services in Australia are backed by proactive quality control. Our team conducts routine cleaning inspections every 6 weeks and sends you detailed reports, ensuring consistent results.Free Onsite Quote:
Enjoy a 100% free, no-obligation on-site quote with a customised cleaning plan based on your unique needs and goals. Get complimentary professional advice on waste management in the site.Free Initial Deep Cleaning:
New clients are eligible for a free initial deep clean when they sign up for a recurring plan. In addition, enjoy a 30% discount on the first month's fee when you hire our routine cleaning services in Australia for the first time.High Safety Standards:
We are recognised for our unmatched safety standards[ OH&S], approved supplies, verified & insured team, and sustainable practices. We abide by the Modern Slavery Act and are committed to ethical workplace behavior.Eco-Friendly Cleaning:
Clean Group is one of the first 100% green cleaning service providers. Our cleaners use organic, 100% non-toxic products and are trained in high-performance cleaning with zero environmental impact.24/7 Customer Support:
Our dedicated support team provides reliable customer support for your queries and complaints 24 hours a day and 7 days a week. You can reach us via phone, email or our website.Consistent Trained Office Cleaners:
We use consistent cleaners in every job to ensure consistent cleaning standards for your site or project. We never rotate staff between jobs. You can also request the same cleaners for recurring jobs.100% Cleaning Guarantee
Our cleaning services in Australia are backed by a 100% satisfaction promise. If you’re not happy with our service, call us immediately for a quick resolution or get a free re-clean.Dedicated Account Managers:
We are a family-owned business with dedicated customer service account managers and operations managers delivering personalised support and quality control in every job.Ranked #1 Commercial Cleaning Provider in Sydney
We are proud to announce that Kinross Research, a leading provider of independent market intelligence, has ranked Clean Group as the #1 Commercial Cleaning Company in Sydney for 2026.
How To Book Us
3 Easy Steps To Hire Clean Group Commercial Cleaners
Book a cleaning service for your office in less than 60 Seconds
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1. Contact Us For A Free Quote
To request a FREE onsite cleaning quote from Clean Group, all you have to do is call our team at 1300141946 or send a query using the contact form on our website.
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2. Onsite Assessment With Tailored Solution
Our team will visit your facility to analyse your cleaning requirements and will provide an instant quote to meet your cleaning goals and budget. Take time to study the cleaning plan and suggest changes as required.
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3. Free First Deep Cleaning & Ongoing Delivery
Once you approve the cleaning plan, we’ll finalise the most suitable cleaning team and a cleaning schedule for daily, fortnightly or weekly service as per your needs. Our cleaners will start cleaning according to the schedule.

Contact Us For A Free Onsite Quote
Get a Free QuoteFeel free to call our 24/7 Customer Support Helpline
For an instant resolution of all your workplace cleaning Australia queries.

Our Service Area
Sydney-Wide Commercial & Office Cleaning (All Suburbs Covered)
As one of the largest providers of commercial cleaning services in the Sydney, NSW region, Clean Group offers its comprehensive range of and cleaning services to businesses in all big and small suburbs in and around Sydney. We offer professional office and commercial cleaning services in roughly 600+ suburbs in the Greater Sydney Area.
In Sydney CBD, we provide professional commercial cleaning services to a diverse range of industries. Our clients include logistics provider Aramex, technology company ReadyTech, and fitness facility 4D Performance, each requiring tailored cleaning for high-traffic workplaces.
Healthcare organisations such as About Smiles Dental Clinic and Jazz Pharmaceuticals depend on strict infection-control standards. Corporate and professional firms including Crisp Law and Screenrights trust us to maintain polished office environments. We also support not-for-profit organisations like Habitat for Humanity Australia.
These clients reflect our expertise across logistics, technology, healthcare, legal, pharmaceutical, fitness, media, and community sectors.
Across Sydney’s Inner Suburbs, we deliver tailored commercial cleaning services to a diverse mix of professional and community organisations. Our clients include healthcare providers such as Recover Physiotherapy and Annandale Eye Care, who require detailed, hygiene-focused cleaning. Architectural firms including i2C Architects and Liskowski Architects trust us to maintain polished, professional studio environments.
Early education centre Barnardos Early Learning Centre depends on safe, child-friendly sanitisation standards. Fitness studio One Hot Yoga & Pilates requires consistent cleaning of high-traffic training areas. Food innovation company v2food relies on compliant, high-standard workplace cleaning.
These organisations reflect our expertise across healthcare, architecture, education, wellness, and food sectors throughout Sydney’s Inner Suburbs.
Across Sydney’s Inner West suburbs, we provide professional commercial cleaning services to a broad range of industries. Healthcare providers such as Centurion Health Care Ashfield and Centurion Healthcare – Bankstown require detailed, hygiene-focused cleaning aligned with clinical standards. Sporting body Swimming NSW Ltd depends on well-maintained administrative and training environments.
Food distribution company Perfection Fresh relies on high-level sanitation and compliance, while global automotive consultancy MSX International trusts us to maintain professional corporate offices. Industrial supplier APS Industries requires reliable cleaning for operational facilities. Community venue Concord West Masonic Hall depends on flexible, event-ready cleaning services.
Together, these organisations demonstrate our expertise across healthcare, sport, food, corporate, industrial, and community sectors throughout Sydney’s Inner West.
Across Sydney’s Eastern Suburbs, we deliver tailored commercial cleaning services to a diverse mix of healthcare, corporate, and sporting organisations. Dental clinic FY Smile Double Bay and Centurion Healthcare – Bondi Junction require strict hygiene and infection-control standards to support patient care.
Major sporting authority Racing NSW Randwick depends on professional cleaning for administrative and operational facilities. Investment advisory firm Rethink Investing trusts us to maintain a polished, high-standard office environment that reflects its corporate reputation.
These clients highlight our expertise across healthcare, sports administration, and financial services sectors throughout Sydney’s Eastern Suburbs.
Across Sydney’s Western Suburbs, we provide professional commercial cleaning services to a wide range of organisations. Education provider Dymocks Tutoring Parramatta requires clean, focused learning environments, while industry body BusNSW Parramatta depends on well-maintained corporate offices. Logistics company M3 Logistics Blacktown and workforce specialist WPC Group Liverpool rely on efficient, reliable cleaning for busy operational spaces.
Healthcare provider Octa Health Kingswood requires strict hygiene standards, and fitness facility Ironman Penrith depends on detailed cleaning of high-traffic training areas. Food producer Pace Farm Norwest values compliant workplace sanitation. Legal firm Matthews Dooley & Gibson Baulkham Hills and River’s Edge Church Newington trust us to maintain professional and welcoming environments.
These clients reflect our expertise across education, transport, logistics, healthcare, fitness, food production, legal, and community sectors throughout Western Sydney.
Across Sydney’s Southern Suburbs, we deliver professional commercial cleaning services to a diverse range of organisations. Maritime operator Svitzer Port Botany relies on dependable cleaning for operational and administrative facilities. Technology and retail distributor BGL Pty Ltd – Boniik requires well-maintained corporate and warehouse environments.
Food manufacturer CAPRINA depends on high-standard sanitation practices to support compliance and workplace safety. Healthcare provider Kids Focus requires detailed, hygiene-focused cleaning. Legal firm Jake McKinley Solicitors trusts us to maintain a polished, professional office setting. Fitness studio U. Personal Training relies on consistent cleaning of high-traffic training areas and equipment.
Together, these clients demonstrate our expertise across maritime, technology, food production, healthcare, legal, and fitness sectors throughout Sydney’s Southern Suburbs.
Across Sydney’s Northern Suburbs, we provide professional commercial cleaning services to a diverse range of corporate and healthcare organisations. Industry body Pharmaceutical Society of Australia requires high-standard office hygiene aligned with healthcare sector expectations. Artarmon Day Hospital depends on strict infection-control cleaning to support clinical safety and patient care.
Property specialists RMK Management and Chadwick Real Estate St Ives rely on well-maintained corporate and client-facing environments. TalkSpace Psychology requires discreet, hygiene-focused cleaning to ensure patient comfort and confidentiality. Design firm Castlepeake Architects trusts us to maintain polished studio spaces, while Australia Food & Fibre (AFF) depends on reliable cleaning for administrative operations.
Together, these clients demonstrate our expertise across healthcare, property, architecture, agribusiness, and corporate sectors throughout Sydney’s Northern Suburbs.
Across Sydney’s Northern Beaches, we deliver professional commercial cleaning services to a variety of retail, fitness, hospitality, and property clients. Fitness centre Plus Fitness requires consistent cleaning of high-traffic gym floors, equipment, and amenities to maintain hygiene standards. Global quick-service restaurant McDonald’s depends on strict cleaning protocols to support food safety and customer satisfaction.
Property developer and apartment operator Meriton relies on detailed cleaning for residential complexes, common areas, and display suites.
These clients highlight our capability to provide reliable, high-standard commercial cleaning across fitness, hospitality, retail, and property sectors throughout Sydney’s Northern Beaches.
Across Sydney’s Hills District, we provide professional commercial cleaning services to a diverse mix of industrial, corporate, and community organisations. Advantage Air Sydney and 1 Fire Services require reliable cleaning for operational and administrative facilities. Prime Construction Group depends on well-maintained offices and project spaces that reflect professional standards.
Community support organisation Wellways relies on hygienic, welcoming environments for staff and visitors. Environmental solutions company SciDev and energy storage manufacturer Leoch Battery require compliant cleaning across office and technical environments.
These organisations demonstrate our expertise across construction, engineering, environmental, energy, and community service sectors throughout the Hills District.
Across the Canterbury–Bankstown region, we deliver professional commercial cleaning services to a diverse range of industrial, strata, and healthcare clients. Montana Colors Australia relies on reliable cleaning for warehouse and distribution environments, ensuring safe and organised operational spaces. SP 73400 Strata depends on consistent maintenance of common areas and shared facilities to support residents and property standards.
Healthcare provider Centurion Healthcare – Bankstown requires strict hygiene and infection-control cleaning aligned with clinical best practices.
Together, these organisations reflect our expertise across industrial, strata, and healthcare sectors throughout the Canterbury–Bankstown district.
Sydney Suburbs We Serve : Serving Every Suburb in Greater Sydney
- Alexandria NSW 2015
- Annandale NSW 2038
- Arncliffe NSW 2205
- Arndell Park NSW 2148
- Artarmon NSW 2064
- Ashfield NSW 2131
- Auburn NSW 2144
- Avalon NSW 2107
Client Testimonials
What Our Customers Say
About Clean Group
review us on
4.9 average | 74 reviews
Whats Included in Our Regular Office Cleaning Service
Our Daily Commercial Cleaning Task Checklist
Are you looking for the best office cleaning services at an affordable price in Sydney? At Clean Group, we have the best cutting-edge cleaning resources, experienced office cleaners and years of expertise to offer flexible and results-driven cleaning services to fit your needs. For all-inclusive cleaning services with bin liners, toilet rolls, office furniture cleaning and many other add-on services for corporate premises, a office owner can call Clean Group for any type of office space cleaning in Sydney. We are an office cleaning services industry leader, fully equipped and disinfection commercial cleaning experts.
Thorough Desk & Workstation Sanitization
We meticulously wipe down all desk surfaces, monitors, and keyboards, removing dust and germs to ensure a hygienic, productive workspace for your employees.
High-Performance Carpet Vacuuming
Our team utilizes commercial-grade vacuums to remove deep-seated dirt and allergens from carpets, maintaining a professional appearance and improving indoor air quality.
Comprehensive Kitchen & Breakroom Hygiene
We sanitize all countertops, sinks, and external appliances, ensuring communal eating areas remain spotless, germ-free, and inviting for your entire team.
Precision Hard Floor Mopping
Our cleaners use eco-friendly solutions to mop hard surfaces, removing spills and scuffs to leave your floors streak-free, safe, and shining.
Complete Toilet & Restroom Disinfection
We provide deep disinfection of all restroom fixtures, including toilets, sinks, and mirrors, while replenishing essential supplies for a fresh, sanitary environment.
Professional Interior Window & Glass Cleaning
We eliminate smudges and fingerprints from interior glass partitions and windows, ensuring crystal-clear views and a bright, sunlit office atmosphere.
Efficient Waste Removal & Bin Emptying
All office bins are emptied daily and relined, ensuring waste is disposed of correctly and your premises remain free of odors.
Detailed High-Level Cobweb Dusting
We proactively clear cobwebs from ceilings, corners, and light fixtures, keeping the hidden areas of your office looking sharp and well-maintained.
Premium Foyer & Reception Maintenance
As the first point of contact, we ensure your foyer is pristine by polishing surfaces and clearing debris to impress every visitor.
Our Service Commitment
Delivering Service Excellence to Every Customer
At Clean Group, our commitment to service excellence goes beyond delivering spotless results. We are dedicated to upholding global standards, environmental responsibility, and ethical business practices in everything we do.
Our Guarantee: You’ll LOVE Our Sydney Commercial Cleaning Quality –
Guaranteed
All our employees are well-trained and fully equipped to go above and beyond expectations regarding customer service, quality, and reliability. We’re so confident that you’ll be delighted with the results of our amazing corporate cleaning service that we offer an iron-clad guarantee. Quite simply, if you’re not 100% happy with our work, let us know and we’ll fix the problem ... for free. We regularly service businesses.
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Frequently Asked Questions

What commercial cleaning services does Clean Group provide in Sydney?
Clean Group offers a comprehensive range of commercial cleaning services tailored to Sydney businesses. From routine office maintenance and sanitisation to specialised industrial, gym, medical, school and childcare cleaning, strata cleaning, carpet, warehouse and after-builders cleaning, window maintenance and scheduled deep cleaning. We also serve aged care facilities, hotels, restaurants, commercial kitchens, retail centres, car parks, universities, banks, stadiums, showrooms, factories, and government buildings across the Greater Sydney area.
What types of commercial facilities does Clean Group clean?
With over 25 years of industry experience, we clean a diverse range of commercial and industrial facilities including corporate offices, medical centres, strata buildings, retail stores, warehouses, schools, childcare centres, gyms, aged care facilities, hospitals, hotels, restaurants, car parks, data centres, and government buildings. Whatever your industry, Clean Group has the expertise and resources to handle specific cleaning challenges and maintain a professional business environment.
Does Clean Group provide cleaning services for NDIS providers and aged care facilities?
Yes. Clean Group delivers specialist cleaning for NDIS service providers, supported accommodation, and aged care facilities across Sydney. Our cleaners are trained in the specific hygiene, dignity, and safety standards required under the NDIS Practice Standards and aged care quality guidelines. We understand the sensitivity and compliance demands of these environments and apply rigorous infection-control protocols accordingly.
Does Clean Group service commercial properties outside of the CBD?
Yes. We cater to the greater Sydney metropolitan area including hundreds of suburbs throughout the region. From the bustling CBD to North Sydney, Parramatta, Bondi, Chatswood, Manly, Cronulla, Penrith, Liverpool, Bankstown, Alexandria and all surrounding suburbs, our teams are ready to make your workplace sparkling and restore hygiene wherever you are located in or around Sydney.
Does Clean Group clean small offices?
Absolutely. No site is too small for Clean Group. Whether you run a cosy startup, a shared office, or a boutique shop, our team is always ready to help fellow businesses maintain spotless, fresh workplace environments with the same meticulous attention to detail and high hygiene standards that we deliver to our large corporate clients.
What cleaning methodology does Clean Group follow?
As an ISSA member, we apply the internationally recognised Cleaning for Health framework — prioritising pathogen reduction, indoor air quality improvement, and surface hygiene outcomes over appearance alone. This means our programs are structured around measurable health outcomes, not just visual cleanliness. We combine this with color-coded cleaning zone systems, TGA-approved disinfectants, HEPA-filter equipment, and ATP surface testing to verify results.
How does Clean Group prevent cross-contamination between different areas of our facility?
We use a strict color-coded cleaning system — assigning separate equipment, cloths, and mops to different zones such as restrooms, kitchens, and general workspaces. This internationally recognised infection-control practice eliminates the risk of transferring bacteria and pathogens between high-risk and low-risk areas. It is standard in all our programs and is especially critical in medical, childcare, food, and aged care environments.
What is included in a Clean Group standard daily commercial cleaning visit?
A standard daily visit typically includes: high-contact surface disinfection (door handles, light switches, lift buttons, shared equipment); vacuuming with HEPA-filter equipment; mopping hard floors; restroom sanitisation; kitchen/breakroom wipe-down; bin emptying with liner replacement; and glass/mirror spot cleaning. Task scope is customised based on your site’s specific layout, industry, and compliance requirements.
What are high-contact surfaces and why do they matter? How does Clean Group clean high-contact surfaces?
High-contact surfaces are areas touched frequently by multiple people throughout the day — including door handles, elevator buttons, light switches, reception desks, shared keyboards, phone handsets, and kitchen appliances. These surfaces are primary transmission points for viruses and bacteria. Clean Group treats all high-contact surfaces with TGA-approved disinfectants at every visit as a standard health-safety measure.
Does Clean Group use ATP testing to verify cleaning outcomes?
Yes. For clients requiring measurable verification of cleaning effectiveness — particularly in medical, food-handling, and laboratory environments — we use ATP (Adenosine Triphosphate) surface testing. ATP meters detect the presence of organic residue at microscopic levels, providing a scientific benchmark that confirms surfaces are hygienically clean beyond what visual inspection can determine.
How does Clean Group's regular professional cleaning improve indoor air quality?
Dust, allergens, mould spores, and VOCs (volatile organic compounds) accumulate in commercial spaces over time, degrading indoor air quality (IAQ) and contributing to staff illness and reduced productivity. Our HEPA-filter vacuums capture fine particles rather than redistributing them, and our low-chemical, VOC-free products minimise airborne chemical residue. Regular deep cleaning cycles further reduce pollutant accumulation, creating a measurably healthier work environment.
Is Clean Group ISO certified? What does that mean?
Yes — Clean Group holds a triple ISO certification, covering ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety). These are internationally recognised standards that confirm our cleaning processes, staff training, environmental practices, and safety systems meet rigorous global benchmarks. Fewer than 5% of cleaning companies hold even a single ISO certification.
Are Clean Group cleaning services compliant with HACCP and Safe Work Australia guidelines?
Yes. For food facilities, commercial kitchens, cafeterias, and restaurants, our cleaning programs are structured around HACCP (Hazard Analysis and Critical Control Points) principles — addressing cleaning at each critical control point in food-handling workflows. All services are also conducted in compliance with the WHS Act and Safe Work Australia guidelines for cleaning in commercial environments, including safe chemical handling, PPE use, and risk assessment procedures.
What WHS and OH&S standards does Clean Group follow?
Clean Group operates in full compliance with the Work Health and Safety (WHS) Act 2011 and Safe Work Australia’s Model Codes of Practice for commercial cleaning environments. This includes documented risk assessments for each site, proper chemical storage and handling procedures, PPE requirements, incident reporting protocols, and regular safety training for all staff. Our ISO 45001 certification independently verifies our OH&S management system meets international standards.
What industry memberships does Clean Group hold?
Clean Group is an active member of ISSA (The Worldwide Cleaning Industry Association), the Green Building Council of Australia (GBCA), and the Building Service Contractors Association of Australia (BSCAA). These memberships connect us to global research, training frameworks, environmental guidelines, and best-practice cleaning standards — ensuring our programs consistently go beyond what standard commercial cleaning providers deliver.
Does Clean Group comply with the Modern Slavery Act?
Yes. Clean Group is committed to ethical workplace behaviour and abides by the Modern Slavery Act 2018. We conduct due diligence across our supply chain and employment practices to ensure no forced labour, exploitative practices, or supply chain risks exist in our operations. Our directly employed, fully vetted workforce and transparent employment conditions reflect this commitment.
Are Clean Group staff insured and vetted?
Your safety and peace of mind are our foremost priority. Every member of our team is selected through rigorous background checks including police verification, and comprehensive in-house training including Certificate III in Cleaning Operations pathways. Clean Group and all its services are fully insured with public liability and workers compensation, ensuring the safety of your premises and freeing you from any liability in the event of an accident.
How much does it cost for Clean Group to clean an office?
We offer fair, transparent quotes aligned with your cleaning needs. Cleaning costs depend on the office size, type, condition, accessibility, cleaning frequency, and specific requirements. Recurring cleaning plans start from $90. Because every workspace is unique, we provide a free, no-obligation on-site quote to give you an accurate, tailored price rather than a generic estimate.
Q: What does a Clean Group Service Level Agreement (SLA) include?
Every Clean Group engagement is backed by a clear, written Service Level Agreement (SLA) that defines the exact scope of work, cleaning frequency, response times for complaints or re-cleans, quality inspection schedules, escalation procedures, and reporting commitments. You receive this agreement before work commences so expectations are transparent and measurable from day one — a critical requirement for businesses with compliance, audit, or governance obligations.
Does Clean Group offer lock-in contracts?
No. We do not force our customers into long-term lock-in contracts. You can use our service for as long as you love it. With flexible weekly and monthly hiring options, you pay as you go. We are confident in our service quality, and our retention record speaks for itself — clients stay because of results, not contractual obligation.
What cleaning frequency options are available with Clean Group's services?
We offer daily, fortnightly, weekly, and ad-hoc cleaning schedules. The right frequency for your business depends on factors including the number of staff, foot traffic volume, industry hygiene standards, and budget. During your free on-site assessment, our team will recommend a schedule that balances compliance requirements with cost efficiency for your specific workplace.
Does Clean Group offer after-hours, weekend, or emergency cleaning?
Yes. We provide flexible scheduling for all seven days of the week including after-hours, weekends, early mornings, and same-day emergency services. This ensures minimal disruption to your business operations. Whether you need a late-night office clean, a weekend deep clean before an important client visit, or emergency remediation after an incident, our teams are available around the clock.
What form of payment does Clean Group accept?
To ensure a hassle-free customer experience, we accept all major payment options including electronic funds transfers (EFT) or direct deposits to our bank account, as well as cash payments. You receive clear tax invoices for all payments made to Clean Group for cleaning services in Sydney.
Does Clean Group provide its own equipment and products?
Yes. Our team brings all the necessary supplies required for every cleaning project, from high-end equipment to eco-friendly, non-toxic cleaning products. We use advanced, commercial-grade tools such as HEPA-filter vacuums and TGA-approved disinfectants to ensure superior, health-conscious results. You will never need to arrange or supply any materials — we manage everything.
Are Clean Group's cleaning products eco-friendly and safe?
Yes. Clean Group is one of Sydney’s first 100% green commercial cleaning providers. We use organic, biodegradable, VOC-free (volatile organic compound-free), and non-toxic cleaning products that eliminate environmental harm and are safe for occupants including children, patients, and people with chemical sensitivities. Our products are selected in compliance with Green Building Council of Australia (GBCA) guidelines and support your building’s Green Star rating.
How does Clean Group handle waste management?
Our cleaners follow structured waste diversion protocols — separating recyclables, organics, and general waste in line with NSW waste management guidelines and your site’s specific requirements. During your free on-site quote, our team will assess your current waste setup and provide complimentary professional advice on optimising waste management for your facility. This supports both cost reduction and your business’s sustainability reporting obligations.
What disinfection products does Clean Group use, and are they approved?
We use TGA-registered (Therapeutic Goods Administration) disinfectants for all surface and high-contact disinfection tasks. TGA registration confirms that a disinfectant has been independently assessed and proven effective against the pathogens listed on its label, including bacteria, fungi, and viruses. We do not use unregistered or generic alternatives in any healthcare, childcare, food-handling, or high-risk environment.
How does Clean Group maintain consistent quality?
Consistency is one of our strongest attributes. We use a proactive quality control procedure that includes routine on-site inspections by a dedicated supervisor every 6 weeks, detailed written reports sent to you after each inspection, a dedicated account manager assigned to your account, and direct escalation pathways for any concerns. We also use consistent, site-specific cleaners — never rotating staff between jobs — so your standards are maintained by people who know your facility.
Do you use the same cleaners every visit?
Yes. Unlike many cleaning companies that rotate staff between sites, Clean Group assigns consistent cleaners to each job. This means your cleaner learns your specific facility layout, preferences, and standards, and maintains them reliably across every visit. You can also request the same cleaners for recurring jobs, providing continuity and an additional layer of accountability.

Visit Us at Our Sydney CBD Office
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Service Area:
All Suburbs Of Sydney
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Phone:
02 91607469
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Services:
Buildings, Offices, Strata, Gym, Childcare, Medical Facilities
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Email:
sales@clean-group.com.au
Address: 1b L1/299 Elizabeth St, Sydney NSW 2000
Contact Us
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