What Does Workplace Cleaning Consist of in Sydney?

What Does Commercial Cleaning Consist of in Sydney?
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Cleaning is one of the chores and activities that each individual and company needs to maintain. It is essential and needed for many different reasons, but it is because of human health. History has shown that bad hygiene and dirty places can be the home of many bacteria and viruses, that can later spread into severe diseases. Many of these diseases can be fatal and some leave life-long consequences on humans health.

What Does Commercial Cleaning Consist of in Sydney?

Space where you live and work must also be cleaned. For most people, the workplace is often in some commercial building in Sydney, where a lot of people come and go. Although each person must maintain their desks clean and tidy, keep the barroom in order after use and clean up in the kitchen after themselves, some other activities require special and professional input and touch.

Maintaining hygiene in commercial cleaning is not an easy thing. On the contrary, it requires a humane workforce as well as suitable equipment and tools.

What Does Commercial Cleaning in Sydney Mean?

Professional commercial cleaners in Sydney understand that cleaning has a positive contribution to people’s health. When the cleaning is conducted properly, with the correct chemicals and equipment, it not only removes the dirt and the dust but also germs and other indoor pollutants.

There are two points of view of the Sydney Commercial cleaning company:

  • Removing pollutants from inside the commercial building and placing these pollutants outside the commercial building;
  • Minimizing the introduction of new pollutants into a commercial building that is being cleaned.

Green cleaning was introduced as part of commercial cleaning in the late 1990s and the early 2000s. In Sydney, it is a common and very demanded service.
Find Daily Commercial cleaning in Sydney for schools, universities, offices, hospitals, and other institutions that see a lot of traffic.

What Should the Cleaners Know About Commercial Cleaning in Sydney?

To provide the best possible service, it is important to know “how to clean” and “why you are cleaning”. The answers to these questions lie in the basis of cleaning and the procedures that will help determine what commercial cleaning consists of.

Cleaning Methods and Procedures

Having methods and procedures in place is the basis of great professional commercial cleaning. This sets it apart the domestic cleaning and makes the commercial cleaning different and special. The process of commercial cleaning involves the regular cleaning of hard floors and carpet floors, furniture, fixtures and fittings, bathrooms, and waste removal.

What Does a Commercial Cleaning Consist of in Sydney?

Depending on where the cleaning is taking place, the cleaners need to assess the condition and the situation so that they know how to approach it. However, most cleaning companies hire cleaners requiring the same procedures and services, and the secret to good cleaning lies within good planning.

When taking on a new commercial building for cleaning, it is important to get to know all the places that need to be cleaned. This will later become a routine and will be determined by tasks. Most commonly, these tasks include:

  • Spot cleaning fixtures and fittings: These are the places people constantly touch such as doorknobs, light switches, handrails, and other places they likely put their hands on.
  • Dusting: Dust falls every day, but it takes time for it to become visible on a surface. The best cleaning of this type is to dust once or twice a week. Dusting an office can take a lot of time. Dusting needs to be planned ahead of the daily cleaning routine or performed a little bit each day and hopefully, over a week cover the entire office.
  • High dusting: High dusting generally covers anything above 1.5-1.8 meters or about head height for most people. High cleaning should be done once or twice per month.

When doing commercial cleaning, these are some of the Must-Do’s that cannot be skipped. They are also considered minimum cleaning standards:

  • Emptying all waste bins and removing waste to designated bins or areas.
  • Spot vacuuming litter from carpeted floors and spot cleaning hard floors to remove marks, dust, and dirt
  • Spot cleaning bathrooms and replenishing bathroom supplies.
  • Spot cleaning high profile and important areas of the building such as entrance doors.

Just like the Must-Do’s, some Should-Do’s things are part of the commercial cleaning in Sydney too:

  • Detailed vacuuming of all high-traffic carpeted floors to remove visible litter and dirt.
  • Ensuring particular attention to the boss’s office and the person in charge of the cleaning contracts office.
  • Detail cleaning of all high-profile entrances, lobbies, etc. This includes cleaning floors, cleaning door glass and entrance glass, cleaning outside entrances, and vacuuming entrance matting.
  • Spot cleaning tables and desks to remove coffee and food spills and stains.
  • Detail cleaning toilets, washing hand basins, and cleaning mirrors in bathrooms.
  • Spot cleaning kitchens and activity areas.

Another important thing to note is that some buildings will require routine and periodic cleaning. What do these mean exactly? Well, Periodic cleaning is also called Restorative or Project Cleaning.

Over some time carpets, hard floors, furniture, air-conditioning ducts, ceiling surfaces and fittings build up dust and soil. The frequency of periodic cleaning is agreed upon between the client and the cleaning service.

Knowing which cleaning methods to use, requires a quick inspection of the commercial object you are cleaning and getting to know the types of soil that you will be working with, which detergents to use, and organizing access.


The common soils found in commercial buildings are divided into two categories: loose soils and in-ground soils. Loose soils are generally removed by dry cleaning procedures including, vacuuming, dust mopping, dusting, and sweeping. Loose soils include:

  • litter (could include paper, paper clips, leaves, etc.)
  • dust (very small pieces of dirt small enough to float through the air)
  • dirt (larger pieces of dirt; walked into a building on people’s shoes)

In-ground soils are generally bound to a surface by “oily and greasy films”. These types of soils require wet cleaning with a detergent to remove the sticky soils from surfaces being cleaned. In-ground soils include:

  • stains (marks on floors and office furniture from coffee, beverages, and food)
  • oily soils and greases (tracked onto the floor by footwear)
  • scratches (which may be permanent or removable)
  • spillages (marks on floors and furniture where liquid has spilled).


Cleaning detergents contain various ingredients to break down oily films, assisting in their removal from surfaces. The theory of cleaning with a detergent involves four separate processes that work together to remove oily soils. They are:

  • Temperature
  • Agitation
  • Chemicals – detergent
  • Time – detergent

Cleaning dishes in the kitchen sink of commercial kitchens is a simple example of all four (4) cleaning processes at work. A dishwashing detergent is added to warm to hot water. Use a washcloth to scrub plates and cooking utensils; this is the agitation. The dirty pots are soaked for some time before scrubbing; this is the time.
Temperature: Increasing the temperature will assist in dissolving oily soils. When cleaning dishes it is important to understand the combination of detergent and heat that improves cleaning performance.

Agitation: Agitating or scrubbing a stain will assist in breaking up the material to improve removal. Agitation is the most common process used in cleaning. It is used to vacuum, dust, clean bathrooms, scrub toilets, mop floors, and just about every other cleaning task performed.

Chemicals – Detergents: Chemicals are used to break down stains. The use of chemicals in office cleaning is mostly confined to the bathroom. In bathrooms, use toilet bowl cleaners, and floor cleaners and spray and wipe detergents. When cleaning administration areas use spray and wipe (only to remove difficult stains), window cleaners to remove marks, floor detergents on hard floors, and stain removers on carpets.

Organizing Access

Before the process of cleaning starts, the professional cleaners must have an access to all the parts of the commercial building that needs to be cleaned. Organizing access includes:

  • Most routine cleaning duties do not require moving furniture. You should only move chairs when cleaning under desks.
  • You may need to clean around heavy items such as filing cabinets and bookshelves.
  • Pay special attention before disconnecting and moving electrical items, such as computers.

Cleaner’s Personal Trolley

A fully stocked cleaner’s trolley is part of cleaning commercial buildings efficiently. The chemicals, equipment, and consumable required on a cleaner’s trolley vary depending upon the type of commercial facility that is being cleaned.
However, there are some general items that the cleaner’s trolley should have:
Safety equipment:

  • Floor safety signs
  • Personal Protective Equipment (PPE); gloves and protective eyewear.

Cleaning Chemicals:

  • Neutral detergent – safe on all surfaces
  • Window cleaner/ streak-free spray and wipe
  • Toilet bowl cleaner
  • Additional chemicals may include carpet spotters, polishes, disinfectants, and air fresheners.


  • Waste bin liners
  • Toilet paper
  • Paper hand towels
  • Hand soap for toilets.


  • Cleaning cloths and microfibre cloths
  • High dusting tools
  • Mop and bucket (optional – requires large trolley)
  • Micro-fibre floor mops
  • Vacuum cleaner (optional – requires large trolley).

Different commercial worksites have different cleaning requirements. Here is what is done regularly and daily in some commercial buildings, which is not a regular part of professional commercial cleaners.

In Large Offices in Sydney:

  • Some office workers empty their desk bins daily
  • Most desk bins are emptied by night cleaners; and
  • Bulk rubbish is collected from the waste management area daily, usually very early in the morning.

In Small Offices in Sydney:

  • Some office workers empty their desk bins daily
  • Small desk bins are emptied daily by night cleaners or as arranged; and
  • Private contractors collect recyclable rubbish from the collection area weekly or as arranged

In Shopping Centers in Sydney:

  • Rubbish bins within the public areas are emptied when necessary – during busy times such as lunch breaks, this could be every half hour
  • The frequency depends on the time of day and the area in the shopping centre
  • Rubbish is collected from the waste management area of shopping centres once per day, usually very late at night or very early in the morning.

In Schools in Sydney:

  • Students may empty some bins during the day
  • Staffroom bins may be emptied daily or as arranged
  • Rubbish is generally taken to an area specially set aside for sorting recycling; and
  • Large metal bins are provided by an outside contractor who collects and replaces them as requested by the school.

In Factories in Sydney:

  • In some areas within very large factories, rubbish is collected regularly throughout the day, particularly in food processing factories
  • In average-sized factories, rubbish generally is removed within the building daily, unless otherwise asked; and
  • This could include toxic waste and other dangerous materials

Quick Commercial Checklist for Cleaning Different Commercial Places in Sydney


The reception is the first place everyone sees when they walk into the office. It should be kept in great shape all the time, which means it requires daily cleaning and a few spot checks throughout the day. This is a company’s first impression, and it’s the cleaner’s job to make sure that the appearance reflects the business. Here is how you clean it:

  • If they have welcome mats or front door decor, make sure they’re straightened out and tidy. Dust, sweep or mop anything that isn’t.
  • Clean the front doors on both sides, especially if they’re glass.
  • Empty all trash receptacles, wipe them down, and replace liners.
  • Using disinfectant, wipe down the reception counter, desk, and telephone. If you have a coffee table or other similar furniture in the room, wipe that down as well.
  • Straighten magazines and make the coffee table look presentable.
  • Dust tables, chairs, lamps, window shades, vents, and other surfaces.
  • Sweep, vacuum, and/or mop the floors. Clean the carpets every few weeks or months.


  • Empty and disinfect trash receptacles and sanitary napkin dispensers (if applicable).
  • Disinfect sinks, paper towel dispensers, and/or hand dryers.
  • Disinfect toilet seats and toilet paper dispensers.
  • Use toilet bowl cleaner and brush to clean the toilet bowl.
  • Use a glass cleaner to wipe down the mirror over the sink.
  • Refill toilet paper, paper towels, and soap dispensers.
  • Ensure hand dryers work properly.
  • Sweep and mop floors with disinfectant solution.

Kitchen/break Area

  • The empty refrigerator of all unclaimed items. (Make sure you give the office notice so people can label things they want to keep.)
  • Wipe down refrigerator shelves with disinfectant and replace items that people want to keep.
  • Wash counters with disinfectant.
  • Straighten items on the countertop and make the area look presentable.
  • Empty and clean coffee maker.
  • Empty trash and recycling receptacles, disinfect receptacles and replace liners.
  • Wash dirty dishes left in the sink.
  • Clean sink and faucet with disinfectant.
  • Vacuum or sweep and mop floors.


  • Dust shelves, cabinets, and other hard surfaces.
  • Empty trash receptacles, wipe them down and replace liners.
  • Dust computer monitors and keyboards, as well as other computer equipment.
  • With disinfectant, wipe down the desk, phone, and chair arms (if applicable). Don’t forget to clean the phone earpieces!
  • Collect any office kitchenware (plates, utensils, mugs, etc.) and return it to the kitchen.
  • Dust HVAC vents.
  • If there are windows, dust window blinds/shades as well as the window sill.
  • Clean window glass and any other glass surfaces.
  • Vacuum or sweep and mop the floors.

Keep in Mind:

With commercial cleaning, it is always suggested to double-check the performed work. Each space in the buildings is different and requires different cleaning services and times.

It is a large area, and there might be places that will be skipped unintentionally. It is important to check after the cleaning if everything is cleaned and if you have missed someplace.

Glean Group is your only professional commercial cleaning choice that will ensure everything is covered and spotlessly clean.

About the Author

Hi, my name is Steve. I have been working as a Regional Operations Manager in Sydney Clean Group for almost four years now and manage a team of 10. I have more than three decades of experience in the commercial cleaning industry. My responsibilities include the day-to-day management of cleaning operations, planning, online quotation to clients, managing cleaners’ performance, collecting clients' feedback, and ensuring proper & regular maintenance of cleaning equipment. Get in touch for a quick chat about your cleaning needs.

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